James Lake, VP of Americas Sales for ThousandEyes (part of Cisco), is a technology leader with over 20 years in scaling SaaS businesses within NetOps and DevOps. Known for his transformational leadership, James focuses on strong customer relationships, high net retention rates, and driving growth.
At ThousandEyes, he leads a team that provides visibility into digital experiences, helping customers tackle challenges, reduce risks, and reach goals. His customer-first approach emphasizes understanding needs before proposing solutions, which has contributed to lasting partnerships.
James also contributes to Cisco's Global Specialist Advisory Board and Executive Shadow Program. He holds a BBA from North Carolina State University. Beyond his professional life James enjoys running, cooking, and family time. Connect with him on LinkedIn or Twitter @JamesGLake