With more than 20 years of experience installing, managing, and securing information systems, Joel Waugh brings unique insight and experience to his position as WMATA’s VP of Cybersecurity & Chief Information Security Officer.
From 1990 to 2011, he proudly served in the US Army. Notable accomplishments during his career include a deployment to Bosnia and Herzegovina in support of NATO peacekeeping operations and two deployments to Iraq in support of Operation Iraqi Freedom. Upon retiring from the Military in 2011, Joel joined the Federal Bureau of Investigation, where he spent 8 years building a customer-focused cybersecurity program around the National Institute of Standards and Technologies (NIST) Risk Management Framework. Joel’s career at the FBI culminated as the Chief, Information Security Risk Management, responsible for the security for over 500 hosting environments and information systems across multiple security enclaves.
Since January 2019 Joel has been with WMATA. First in the role of Director of Cybersecurity, where he led a dynamic team in the implementation of a robust cybersecurity framework founded on a Federal-style assessment and authorization process. For the last eighteen months, Joel has served as Metro’s CISO, in charge of the enterprise cybersecurity strategy, cyber risk management, and defensive operations.