Unlocking expected value from your technology investments requires operational simplicity and modernization. You can achieve 50% reduction in unplanned downtime, 98% change success, 5x faster deployments, and 40% productivity improvement. Discover how Cisco IQ and Services as Code are transforming customer experience through AI-driven Insights & Automation. This session will showcase real-world success stories-demonstrating how intelligent, automated solutions are driving efficiency and resilience in government IT operations. Join us to learn how your agency can achieve value modernization.